Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Payless - Easier - Fast Arizona Defensive Driving website and online course (“Course,” “Site,” “we,” “us,” or “our”). By registering for, accessing, or using the Course, you agree to these Terms.

Course Overview

Our Course is an Arizona-certified defensive driving program designed to meet court and state requirements for eligible traffic violations.

• The Course includes multiple online lessons and quizzes.
• Your progress is saved automatically, and you may log in and out as needed.
• Completion requires finishing all required lessons and passing all quizzes as instructed within the Course platform.

We do not guarantee court acceptance unless all eligibility requirements are met and the Course is completed according to state rules.

Course Completion Requirements

To receive a Certificate of Completion:

• You must complete all required lessons and quizzes.
• You must meet all Arizona Supreme Court and court-specific deadlines.
• You must satisfy identity verification requirements

Failure to meet these requirements may result in delayed or denied certification.

Affirmation of Eligibility

Traffic citation, government issued identification, and any other applicable paperwork must be submitted to our school prior to course start. Payment must be made prior to the course start.

Eligibility Requirements

• You have not attended a Defensive Driving course for an eligible traffic citation issued within the past 12 months. Your eligibility to attend a Defensive Driving Course is based on the date of your current violation not on the date you last attended a Defensive Driving Course.
• Your violation must be on the list of eligible violations.
• If eligible, you can attend to have only one violation dismissed.
• If you were involved in a serious injury accident or fatal accident, you are not eligible.
• You must complete your course no later than 7 days prior to your court date.
• You may take the class in person or online. If you were specifically ordered by a judge to attend the course in person, you must register for a classroom course.

 If you hold a Commercial Driver License (CDL) you may be eligible for the defensive driving program. Effective September 1, 2019, commercial driver license holders may complete a defensive driving course under the following conditions:

• The individual was driving a vehicle requiring a Class D or a Class M license.
• The vehicle was not being used for commercial purposes.
• Meets the other defensive driving eligibility requirement for non-commercial driver license holders.
• After successful completion of an Arizona-certified defensive driving program, the court is required to forward the record of judgement to Arizona Motor Vehicle Division, however no points are assessed to the driver’s record.
• Based on the violation code MVD may direct the individual to attend Traffic Survival School (TSS).

The student represents and warrants that the user information and registration information provided by the student is true and correct and acknowledges that the truth and accuracy of such information is a material inducement to the course provider in permitting the student to enroll in the course. The student further acknowledges and agrees that any willful or intentional misrepresentation by the student regarding such user information or registration information constitutes a breach of this agreement and of the affirmation of eligibility by the student as provided in this agreement, and may subject the student to liability for damages incurred by the course provider as a result thereof, including but not limited to general, consequential, and punitive damages.

Deadlines

Where applicable, you must complete the Course at least 7 days before your court date or any court-imposed deadline. The course must be registered and paid in full at least 8 days prior to your court date. Failure to complete all required elements of the course at least 7 days prior to the court date will result in no certificate of completion being issued.

Identity Verification

The state of Arizona requires us to ask a series of identity questions when you register for the course. We will ask 10 multiple choice questions before you begin the course material. It’s very important that you write down your answers to these identity questions You will be asked an identity verification question four times throughout the course, and you will be required to answer them correctly to move forward!

If you answer an identity question incorrectly, you will have one more chance to answer a different question. If that question is answered correctly, you can move forward. If you do not answer the second identity question correctly, you are required by the state of Arizona to restart the course from the beginning. No exceptions can be made to this rule.

User Conduct & Anti-Circumvention Policy

The student agrees that he/she, and not any other person, will study the material in its entirety and complete the lesson quizzes and final exam. It is illegal to attempt to circumvent this online course or provide false information. If the course provider discovers that the student has willfully misrepresented himself or has cheated, the student will be stopped from completing the course with no refund. In addition, the student may be prosecuted for perjury and other criminal acts which are punishable by law.

Fees & Pricing

Total fees include:

• A court diversion fee (varies by court)
• A state fee of $24
• A state surcharge of $45
• A course fee
• Processing fees

State and court-related fees are collected at registration and remitted to the appropriate agencies as required.

Refund Policy

Before Course Access

If you cancel before starting the Course, you may be eligible for a refund of the Course fee, minus a processing fee.

After Course Access

Once you begin the Course:

• Course fees are non-refundable.
• State and court fees are non-refundable except where required by law or court discretion.
• Refund requests must be submitted to our support team for review. Approved refunds are processed within 30 days.

Chargebacks & Payment Disputes

By completing a purchase, you agree not to initiate a chargeback without first contacting us to resolve the issue.

If a chargeback is initiated:

• We may suspend your Course access immediately.
• We reserve the right to revoke or invalidate any Certificate of Completion issued.
• The account may be permanently restricted from future use.
• We may provide evidence of Course access and usage to the payment processor.
• Any reversed funds may still be considered owed if services were delivered.

We encourage all payment disputes to be resolved directly with our support team prior to initiating a chargeback.

System Requirements

To access the Course, you must use a compatible device and modern web browser with:

• JavaScript enabled
• Cookies enabled
• Stable internet connection

We do not guarantee functionality on outdated or unsupported browsers or devices.

Copyright and Limited Permission to Copy

Unless otherwise stated, the copyright and similar rights in all material published on the Site are owned by Payless - Easier - Fast Arizona Defensive Driving or by it's respective third party manufacturers, authors, developers and vendors (“Third Party Providers”) and are the copyrighted work of Payless - Easier - Fast Arizona Defensive Driving and/or its Third Party Providers. You are permitted to print or download extracts from this material for your personal use only. None of these materials may be used for any commercial or public use. No part of the Site may be disseminated in any form, either electronic or non-electronic, nor included in any retrieval system or service without the prior express permission of Payless - Easier - Fast Arizona Defensive Driving.

Certificate Delivery

Upon successful completion, your Certificate of Completion will be submitted electronically to the appropriate court where applicable.

Optional personal copies may be available for purchase.

Disclaimer & Limitation of Liability

The information in this Site is subject to change without notice. Payless - Easier - Fast Arizona Defensive Driving accepts no liability for any errors or omissions which may occur. While the information contained in this Site has been compiled from sources believed to be reliable and correct, the Site makes no warranty, expressed or implied, with respect to the use of any information, method, or process disclosed in this Site or that such use may not infringe upon privately owned rights and does not assume any liabilities, expressed or implied, with respect to the use of, or for damages resulting from the use of any information disclosed in this Site or the accuracy of the information contained herein. This Site is not intended or designed to give legal advice on compliance with any Federal, State, or Local laws and regulations. It should be noted that laws, regulations and standards are subject to revisions, additions or deletions at any time. Students acknowledge and agree that the liability of the course provider and their agents and employees for any act, omission to act, or negligence on the part of the course provider and their agents and employees, is strictly limited to and shall not exceed the amount of the registration fee actually paid by the student.

Third-Party Links

This Site may contain links to third party web sites which are not controlled by the Site. Payless - Easier - Fast Arizona Defensive Driving is not responsible for and does not endorse or accept any responsibility for the contents or use of these third-party sites.

Privacy Policy

Our website is protected with Secure Server technology which encrypts all your information ensuring that you can take our course with the confidence that your personal information is being protected at all times.

Payless - Easier - Fast Arizona Defensive Driving is a secure site and all your information is confidential and will not be shared with any third party for any reason except the courts and the courts monitoring agencies.

Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms.